Every school and every tutor knows the pattern. You put on an extra session, you announce it, you remind everyone and you make it easy to find, and then you watch the door. The students who arrive are the ones who were already doing well, and the ones you were hoping to see do not come.
Suppose you had run that session yourself. Why do you think the others stayed away? Most of us guess motivation at first, and assume that the students who stayed at home care less than the ones who came. The research on young people and asking for help says something different, which is both more useful and more hopeful than that first guess.
Asking for help is a social act before it is a practical one
Researchers have studied this behaviour in adolescents for decades, and the finding is consistent. Whether a young person asks for help is governed mostly by what they think asking will say about them.[1]
A student who is confident asks freely, because to them a question simply means I want to get this right.
A student who is struggling hears the same question completely differently. To them it sounds like an announcement, I am the one who does not understand, so they avoid asking, and the more they are struggling, the harder they avoid it.[2]
So the seats fill up with the students who need them least. The ones who stay away do not care less than the ones who came, because for them asking costs more.
Cheaper asking, not louder telling
The obvious fix is to tell them again. Most schools, and most tutors, respond to an empty seat by sending more messages: more reminders, more emails and more announcements.
What does each of those messages actually change? If a student stays away because they do not know about the session, another reminder solves the problem. If they stay away because arriving feels like an admission, telling them again does nothing at all, because they already know about it and the message was never the obstacle.
So the obvious move usually fails, for a reason that researchers have been describing since the 1990s. What changes the behaviour is making the asking cheaper, not the telling louder.
Three ways to make asking cheaper at home
A parent can do three things here, without any nagging at all.
1. Change what asking means. The most useful sentence you can say to your child is that asking is what able students do. That sentence is true, and it matches what the research on self-regulated learning finds: strategic help-seeking is a skill of strong learners, not a symptom of weak ones.[3] Most teenagers believe the exact opposite. Nobody has ever told them otherwise.
2. Notice the avoidance instead of the absence. Asking “Why didn’t you go?” invites an excuse and gets one. Asking “What would you have had to admit if you’d gone?” is a harder question, and a much more honest one.
3. Treat being invited differently from asking. Suppose a tutor says to your child, “I’ve put you down for Monday, there is something in your last piece I want to go through”. Accepting that invitation is a different social act from putting your own hand up. So encourage your child to accept invitations, even when they would never have asked.
The other half: working alone is not the same as working independently
There is a second version of this problem, and at first sight it does not look like a problem at all. Some students avoid help for a different reason, which is that they would rather do it their own way.
That instinct is admirable, but it is usually expensive.
Why should independence cost a student anything? The reason has nothing to do with attitude and everything to do with what a beginner can and cannot see. Research on how people learn complex skills found that learners without existing expertise in a subject do badly when they are left to direct their own practice. They do not yet have the mental map that would tell them what to work on, or whether they are doing it right.[4] They need explicit guidance first, and that guidance is then removed as they get better.
Working it out alone, before you know what good looks like, only looks like independence. In practice it is guessing, with extra steps and a lot of lost time.
A student who invents their own essay structure may well feel creative. In fact they have taken a method that was refined over years, replaced it with one they made up on a Tuesday, and then wondered why the marks did not move.
So the goal is independence, but later
None of this means doing what you are told forever. The argument is about order: what comes first, and what comes after.
A student follows the method closely while they are learning it, and builds up the judgement that tells them why each part is there. Only then is the support taken away, so that they can start making their own choices. A grade 9 answer sounds like a student making those choices well, which cannot be faked earlier.
So which students reach that point fastest? They are almost always the ones who worked closely with somebody while they got there, rather than the ones who did it all alone or the ones who were told everything. They were the students who asked.
What we ask of our students
We teach a specific method, and we ask students to work it as taught while they are learning it. We also run extra sessions, every week, where a student can bring their actual work and get it looked at.
Both halves matter. The method without the contact leaves a student practising their own mistakes, while the contact without the method is a pleasant conversation that changes nothing.
If your child is with us, the most valuable thing you can do is to make sure they take up the time that is already theirs, rather than to check their homework. Then tell them, more than once, that asking is what the good ones do.
Sources
- Ryan, A. M. and Pintrich, P. R. (1997) “Should I ask for help?” The role of motivation and attitudes in adolescents’ help seeking in math class, Journal of Educational Psychology 89(2), 329–341. doi:10.1037/0022-0663.89.2.329
- Ryan, A. M., Pintrich, P. R. and Midgley, C. (2001) Avoiding Seeking Help in the Classroom: Who and Why?, Educational Psychology Review 13, 93–114. doi:10.1023/A:1009013420053
- Karabenick, S. A. (ed.), Strategic Help Seeking: Implications for Learning and Teaching. doi:10.4324/9781410602701
- Kirschner, P. A., Sweller, J. and Clark, R. E. (2006) Why Minimal Guidance During Instruction Does Not Work, Educational Psychologist 41(2), 75–86. doi:10.1207/s15326985ep4102_1
